NEIU Students
If you are a currently enrolled student experiencing Housing Instability or Homelessness, please contact the Vice President for Student Affairs/Dean of Students Office at saffairs@neiu.edu or (773) 442-4601. Please refer to the definitions below.
Housing Instability: Refers to a broader set of challenges that could include the inability to pay rent or utilities, need to move frequently, or residing in a place where personal safety or health is compromised.
Homelessness: Refers to a situation in which a student does not have a stable, reliable, or permanent place to live, often residing in a shelter, automobile, motel, a public facility, or an abandoned building or outside.
Homelessness Resources-Chicago
If you or someone you know is experiencing homelessness, please direct them to the nearest hospital or police station for assistance with shelter. Or call Chicago City Services at 311 or (312) 744-5000. Regular call hours are 9:30 a.m. - 4:30 p.m. If calling after hours, hit “O” to talk to an operator. Tell the staff or operator that you are homeless and in need of shelter. You will be directed to the nearest pick-up point to be taken to a shelter.
If you’re currently housed but worried that you will lose your housing, call 311 and tell the staff or operator that you need “short term help.” Your call will be transferred to a homelessness prevention call center. Managed by Catholic Charities, the call center can assist in multiple languages. A provider may be able to help you apply for a homeless prevention grant.
Homeless Shelter Directory
Chicago Suburbs
View a list of Warming and Cooling Centers in Chicago, along with other helpful resources.
In suburban Cook County, Catholic Charities also offers shelter and housing assistance by calling at (877) 426-6515. For information on emergency housing resources in suburban Cook County, visit the Cook County Continuum of Care website.
HOW TO CONNECT TO ENTRY POINT
SUBURBAN COOK CALL CENTER
Visit the Entry Point website
1-877-426-6515
8:30 a.m.-4:30 p.m., Monday, Wednesday, Thursday and Friday
8:30 a.m.-7:00 p.m., Tuesday
Student Care
HOUSE Liaison
Dr. Terry Mena
Pronouns(He/him/El)
Vice President for Student Affairs and Dean of Students
saffairs@neiu.edu
Room C 336
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, Illinois 60625
United States
(773) 442-4600
Office Hours: By appointment
Beginning Aug. 1, 2022, Illinois Public Act 102-0083, the Higher Education House and Opportunities Act, requires each institution of higher education to designate a member of staff to serve as the Housing and Opportunities that are Useful for Students’ Excellence Liaison (HOUSE Liaison).
HOUSE Liaisons provide assistance and resources to any homeless student or student in foster care enrolled at the institution. HOUSE Liaisons are also required to undergo annual training and collect certain data on the institution’s homeless population as part of this role.
For more information, visit the IBHE House Liaison website.
Undocumented Student Liaison & Benefits Navigator
Quintiliano Rios Perez, M.A.
Pronouns (He/him/El)
Interim Assistant Dean for Undocumented Student Resources and Student Care
qriosper@neiu.edu
Room C 328
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, Illinois 60625
United States
(773) 442-4601
Office Hours: 10:00 a.m.-4:00 p.m. and by appointment
Undocumented Student Liaison
According to Illinois Public Act 102-1045, beginning in the 2022-2023 academic year, each public institution of higher education in Illinois is required to designate an employee as the Undocumented Student Liaison. Undocumented Student Liaisons must be available on campus to provide assistance to undocumented students and students from mixed status families. An Undocumented Student Liaison’s primary duties are to streamline access to financial aid and provide academic support to students, which will allow the student to successfully matriculate to degree completion.
For more information please visit the IBHE Undocumented Student Liaison page.
Benefits Navigator
According to Illinois Public Act 102-0475, beginning Jan. 1, 2023, each public institution of higher education in Illinois is required to designate a member of staff to serve as a Benefits Navigator to help students in need to determine eligibility for benefit programs and identify campus wide and community resource support. The designated staff member will participate in a Communities of Practice (CoP) held by IBHE to coordinate with Benefits Navigators at other public institutions of higher education to develop best practices.
For more information please visit the IBHE Benefit Navigator page.
Veterans and Military
Coordinator of Veterans and Military
Personnel Student Services
veterans@neiu.edu
Veterans Services Office, Room D 130
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, IL 60625
(773) 442-4005
According to Public Act 102-0295, the Coordinator of Veterans and Military
Personnel Student Services are tasked to be the central point of contact for all veterans, service members, and dependents at universities and colleges. Veteran applicants and student veterans are encouraged to contact these staff to learn about eligibility to veteran education benefits, benefit application processes, academic counseling, financial aid counseling, and student support services.
For more information please visit:
Student Affairs
The role of Northeastern’s Division of Student Affairs is to actively support and engage our diverse community of learners. We provide high quality programs and services for students outside the classroom to enrich their experiences at Northeastern. We help students connect with the University through educationally purposeful activities that enhance student engagement. We actively promote learning, leadership, engagement, service and the celebration of diversity.
For more information please visit our Student Affairs website.
